A lady that I do not know has e-mailed me regarding a mix-up with our post. She addressed me as Dear... and then went on...
My question is how do I reply to that e-mail. I don't feel the same Dear... would be applicable as she ended her e-mail with only her name. I also wonder if a simple "Hi" and then the body of the e-mail following would be too casual. I don't want to sound formal, but I don't want to sound like the teenager I am either.
Top answer
Hi, A lady that I do not know has e-mailed me regarding a mix-up with our post. She addressed me as Dear... and then went on...
— Clive
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