Increases Engagement

Question

Why Focus on Outcomes?1.Promotes accountability2.Increases engagement*Legal,regulatory,compliance,health&safety steps are exceptions!(Some steps can't be ignored)This is about the concetp of "outcome" in business English.The basic concept is don't ask employees to follow steps that you set.Because everyone has different approach because of differnet talents.Set steps will limit the approach,so,just give "outcome".To achieve the outcome and don't ask how they achieve.My question is,I don't know the meanings of "accountability","engagement","compliance" here.I believe they have different meanings in business English.Can sb give some examples about these vocubulary?Thx&gt;&lt;

Clive · Accepted Answer

Hi,

Why Focus on Outcomes?

1.Promotes accountability The idea here is that employees need to take responsibility for their work. They need to answer for it if the task is not successful. If there is no accountavbility, everyone will just say 'It's not my fault'.

2.Increases engagement 'Engagement' refers to the degree that people are involved with and interested in their tasks.

*Legal,regulatory,compliance,health&safety steps are exceptions!(Some steps can't be ignored) If you comply with a law or regulation, you obey it by taking the appropriate actions. 'Compliance' is the noun form.

This is about the concetp of "outcome" in business English.The basic concept is don't ask employees to follow steps that you set.Because everyone has different approach because of differnet talents.Set steps will limit the approach,so,just give "outcome".To achieve the outcome and don't ask how they achieve.

My question is,I don't know the meanings of "accountability","engagement","compliance" here.

I believe they have different meanings in business English.

Can sb give some examples about these vocubulary? The company president said to the production manager, 'You can delegate this work to your staff, but I'm going to hold you accountable. If there are any problems, I will talk to you, not to your staff.The accountability is yours.'

Nobody in that department cares about their work. They all go home early. There is no engagement with their work.'

The company dumped toxic waste into the river. They were fined $10,000 for lack of compliance with environmental legislation.

Best wishes, Clive

Increases Engagement

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