MichaelKamms Posted 19 years ago
Letter Writing
A proper formal email to say "No" to customer friendly invitation.
Hi,
Would like to seek help to write a formal email to say no to a customer invitation for lunch.
Basically the background is, our team had help one of the customer (the director) to develop a simple software. So, the customer sent an email:
"Hi Michael,
May I have the honor to buy you and Judy an humble lunch?"
In fact, we feel that we just provided simple assistance, and a lunch will be too much, but in my reply, i also hope that the customer will not feel like being rejected.
Hope that someone can give some pointers.
Thanks
Would like to seek help to write a formal email to say no to a customer invitation for lunch.
Basically the background is, our team had help one of the customer (the director) to develop a simple software. So, the customer sent an email:
"Hi Michael,
May I have the honor to buy you and Judy an humble lunch?"
In fact, we feel that we just provided simple assistance, and a lunch will be too much, but in my reply, i also hope that the customer will not feel like being rejected.
Hope that someone can give some pointers.
Thanks
Top answer
Just write a simple thank-you indicating that it is an unnecessary gesture-- and why not offer to have lunch together, Dutch treat? If you'd like to post your effort here, we'll have a look at it.
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Just write a simple thank-you indicating that it is an unnecessary gesture-- and why not offer to have lunch together, Dutch treat? If you'd like to post your effort here, we'll have a look at it.
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